STYLVER · Easy Guidance
Returns & Exchanges
A simple path for eligible returns, with clear conditions, timing and refund information.
How it works
Three steps to request a return.
Contact us
Email us within 30 days of delivery with the order number, item and reason for return.
Follow the instructions
Wait for the correct return address and instructions. Use a tracked service when sending the parcel.
Inspection & refund
After arrival and inspection, approved refunds are issued to the original payment method.
Return conditions
- Unworn, unwashed, unused and undamaged.
- Original tags and, where possible, packaging included.
- Proof of purchase and order number provided.
- Contact us before sending the parcel.
Return shipping
For a change of mind or unsuitable size, return shipping is the customer’s responsibility. If an item is damaged, defective or incorrect, send clear photos so we can review the issue and provide an appropriate solution.
Exchanges
Direct exchanges are not currently available for international orders. Return the original item for a refund and place a new order for the preferred style or size.
Non-returnable items
Gift cards, personalized items and products clearly marked Final Sale cannot be returned, except where required by law or where an item is defective.