Information we collect

We may collect information you provide when you place an order, create an account, subscribe or contact us, including your name, email, phone number, billing and delivery details, order information and messages.

Payment credentials are processed by the payment provider shown at checkout. We may also receive device, browser, IP address, approximate location, page-view and interaction data through cookies and related technologies.

How we use information

• Process orders, payments, deliveries, returns and customer-support requests.
• Maintain accounts, baskets, site security and fraud prevention.
• Operate, measure and improve the website and product experience.
• Send service messages and, with appropriate permission, marketing updates.
• Meet accounting, legal and regulatory obligations.

When information is shared

We share information only as needed with service providers that support payments, hosting, analytics, delivery, customer care, marketing and professional advice, or when required by law. Providers may use information only for the services they perform for us under their own legal duties and contracts.

We do not sell personal information in exchange for money.

International processing

STYLVER serves customers in multiple locations, so providers may process information outside your country. Where required, appropriate contractual or legal safeguards are used for international transfers.

Retention and security

We keep information only for as long as it is needed for the purpose collected, including order fulfillment, support, accounting, dispute resolution and legal compliance. We use reasonable administrative, technical and organizational safeguards, but no online service can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or a portable copy of certain personal information. You may unsubscribe from marketing through the link in an email and change cookie choices through the website consent controls.

We may need to verify your identity before completing a request and may retain information when the law requires it.

Children’s privacy

Our products are for children, but this website is intended for adults making purchases. We do not knowingly request personal information directly from children who are not legally able to provide it. Contact us if you believe a child has submitted personal information without appropriate permission.

Contact and updates

We may revise this policy when our practices or legal obligations change. For privacy requests, email jiahehkgroup@gmail.com, call +852 5958 2205, or write to JIAHE GROUP HK LIMITED, Office No. 12/F, 135 Bonham Strand Centre, 135 Bonham Strand, Sheung Wan, Hong Kong.